Let Us Help

Covid-19 Related Resources For Organizers & Attendees

Information, guides and articles to help you through the difficult decisions.

Resources & Information

Here at Peatix, we understand that our community of event organizers and attendees have been hugely affected by the Covid-19 pandemic and in these times of uncertainty, it is important to us that our community and users alike, get access to quick support and accessible solutions needed to navigate through this trying period.

Whether you are considering the options to defer your event or wondering how you can migrate the event experience online, we've put together these resources to provide you with the information you need and in doing so, we hope we've made these difficult times, a little easier for you.

Should there be any questions relating to your Peatix event that you are not able to locate, or if you have a suggestion or idea on how we can further support your community through this period, please reach us here and we will be happy to help.

Cancelling / Deferring your event?

If you are organizing an upcoming event on Peatix that needs to be cancelled or deferred, here’s a guide to help you on the steps to take.

Suspending your ticket sales

Publish an event but would like to temporarily suspend your ticket sales? Read more here.

Handling ticket cancellation/refund request

How to cancel an attendee’s ticket and proceed with the refund process.

Get started with running an online event

Planning to migrate your event experience online? Here are some tips to get you started.

Publish your online event on Peatix

Already have your online event all set up and ready to tell the world about it? Find out how Peatix can help you spread the word.

Continue supporting your favourite organizers

Are you an attendee looking for ways to continue supporting your favourite organizer? We have some ideas.

How to contact the event organizer?

Have questions about an upcoming event? Here’s how you can contact the organizer directly.

Manage your tickets

Need to access or manage your tickets? Find out how you can log into your dashboard or request for cancellation here.

Need Additional Support?

Find out what initiatives are available to help individuals tide through Covid-19

Support Go Where

Singapore’s

Government-led

Initiatives

SGUnited

Want to play your part & support community efforts? No action is too small

I'm a CCB

Find out how to be a more purposeful CCB here

#KitaJagaKita

Malaysia’s

Community-led